Support
One of our top priorities is equipping our current and future customers with the tools they need to push the boundaries of scientific discovery. To support our customers, we provide an expansive collection of resources designed to aid your research efforts at every level.
WORLD-CLASS SUPPORT FOR WORLD-CLASS SCIENTISTS
Training
PacBio offers a full library of training materials, including webinars, e-modules, user guides, and more.
Documentation
Our extensive database of documentation provides a complete overview of SMRT technology and its use in research settings.
Software downloads
Our collection of open-source software is designed to elevate your research efforts and enhance your sequencing capabilities.
We have assembled an experienced team of technical support scientists, engineers, and bioformaticians to assist you with all of your support needs.
Email:
[email protected]
Monday–Friday
7am–5pm (PST)