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SUPPORT INQUIRIES

You can reach our support team
Monday–Friday, 7:00 am–5:00 pm PST

TECH SUPPORT ONLY:
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For purchasing assistance or to speak to a PacBio scientist about your project needs.

SALES ORDERS ONLY:
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CORPORATE INQUIRIES

Looking for a distributor or core lab, or just have a generic PacBio question?

GENERAL INQUIRIES:
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Europe, Middle East + Africa

United Kingdom
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Asia Pacific

China
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Shanghai, 200120, China

https://pacbio.cn/

Japan
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https://www.pacb.com/japan/

South Korea
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Republic of Korea (06168)

Singapore
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#01-22 Teletech Park,
Singapore 117674 SG

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If you have a question, need to check the status of an order, or are interested in purchasing an instrument, we're here to help.