Quality Statement

Pacific Biosciences is committed to providing high-quality products that meet customer expectations and comply with regulations. We will achieve these goals by adhering to and maintaining an effective quality-management system designed to ensure product quality, performance, and safety.


Image Use Agreement

By downloading, copying, or making any use of the images located on this website (“Site”) you acknowledge that you have read and understand, and agree to, the terms of this Image Usage Agreement, as well as the terms provided on the Legal Notices webpage, which together govern your use of the images as provided below. If you do not agree to such terms, do not download, copy or use the images in any way, unless you have written permission signed by an authorized Pacific Biosciences representative.

Subject to the terms of this Agreement and the terms provided on the Legal Notices webpage (to the extent they do not conflict with the terms of this Agreement), you may use the images on the Site solely for (a) editorial use by press and/or industry analysts, (b) in connection with a normal, peer-reviewed, scientific publication, book or presentation, or the like. You may not alter or modify any image, in whole or in part, for any reason. You may not use any image in a manner that misrepresents the associated Pacific Biosciences product, service or technology or any associated characteristics, data, or properties thereof. You also may not use any image in a manner that denotes some representation or warranty (express, implied or statutory) from Pacific Biosciences of the product, service or technology. The rights granted by this Agreement are personal to you and are not transferable by you to another party.

You, and not Pacific Biosciences, are responsible for your use of the images. You acknowledge and agree that any misuse of the images or breach of this Agreement will cause Pacific Biosciences irreparable harm. Pacific Biosciences is either an owner or licensee of the image, and not an agent for the owner. You agree to give Pacific Biosciences a credit line as follows: "Courtesy of Pacific Biosciences of California, Inc., Menlo Park, CA, USA" and also include any other credits or acknowledgments noted by Pacific Biosciences. You must include any copyright notice originally included with the images on all copies.


You agree that Pacific Biosciences may terminate your access to and use of the images located on the PacificBiosciences.com website at any time and without prior notice, if it considers you to have violated any of the terms of this Image Use Agreement. You agree to indemnify, defend and hold harmless Pacific Biosciences, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Site from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation by you of the terms of this Image Use Agreement or Pacific Biosciences' termination of your access to or use of the Site. Termination will not affect Pacific Biosciences' rights or your obligations which accrued before the termination.

I have read and understand, and agree to, the Image Usage Agreement.

I disagree and would like to return to the Pacific Biosciences home page.

Pacific Biosciences

Pacific Biosciences (referred to interchangeably herein as “Pacific Biosciences”, “Company”, “we”, “us”, and possessively as “our”) may collect certain information based upon and as a result of your use of the Pacific Biosciences website(s) (“Site”). Pacific Biosciences collection and use of this information shall be carried out in accordance with this Privacy Policy (“Policy”).

  1. Personal Information. In using the Site, you may be disclosing and Pacific Biosciences may be collecting certain information from and about you. This may include personally identifying information (“Personal Information”) that you are asked to submit in filling out any on-line order form, on-line customer or visitor registration, on-line requests for product and/or service information, and inquiries or submissions in response to potential or actual Pacific Biosciences career opportunities. The information may include personal contact information, such as your name, title, address, telephone number(s), e-mail address, company name and address, and ordering and billing details, and in the case of career submissions, employment and education history and other information of a personal nature. While the submission of this information through this Site is your choice, you may not be able to access any or all products and/or services offered by Pacific Biosciences through this Site if such information is not provided. If you do not wish to submit such information through this Site, you may contact Pacific Biosciences, as provided below to access such products and/or services.
  2. Other Information. In addition to the foregoing Personal Information, Pacific Biosciences may collect certain other information while you are using the Site, including the Uniform Resource Locator (URL) of the website from which you have accessed our Site, the URLs that you have visited on our Site, the browser you are using to access our Site, and the Internet Protocol (IP) address from which you are accessing our Site.
  3. Your Consent. In providing Personal Information to Pacific Biosciences through this Site, you are consenting and agreeing to Pacific Biosciences collection and use of that information in accordance with this Privacy Policy.
  4. Our Use of Your Information.
    1. Pacific Biosciences will use your Personal Information and other information to process any orders, transactions or requests for information. We may also use such Personal Information and other information to offer or furnish additional information to you about the Company, its products and/or services, personalize the types of information you receive from Pacific Biosciences, evaluate how our Site is being used and the audience our Site is reaching, identify market trends and market interests that help us improve the products and services that we offer, and develop and improve the content and operation of our Site to better serve the needs of our customers.
    2. Pacific Biosciences will only disclose your Personal Information to such of its employees, agents or contractors who have a need know such information for the uses listed above. Pacific Biosciences will not disclose information you submit through this Site to any third parties except as expressly provided above, or to the extent such third party is assisting Pacific Biosciences in any of the uses listed above.
    3. Personal Information may also be aggregated with such information from other visitors to the Site such that the information no longer personally identifies you. We may use the aggregated information for the general purpose of evaluating our market and/or business trends, our customer demographics, interests and behavior, our past and future product or service offerings and/or pricing, or other aspects of our business. We may share such aggregated information with our business partners, vendors, distributors or other collaborators, for these same purposes. We may also sell or license such aggregate information to one or more third parties for use in a similar manner.
  5. Security. Pacific Biosciences has implemented and follows appropriate technical and organizational measures to protect against unauthorized access to and unlawful interception or processing of your Personal Information. However, you should know that neither we nor any other Internet site can fully eliminate these security risks and shall not be liable for any unauthorized access
  6. Linked Websites. This Privacy Policy does not apply to any third party websites linked from our Site or that may provide links to our Site. Any use of such third party websites shall be governed by the privacy and other policies of such other websites, and Pacific Biosciences accepts no responsibility for the privacy and/or security of any information you may submit to any third party websites.
  7. Cookies. This Site may employ “cookies” in order for us to monitor those portions of the Site visited by users, so that we can improve upon the user’s experience with our Site. These cookies are files stored on your computer by our Site that are accessible by our Site. We may also use cookies when you register, order, or submit requests for information through the Site, that allow our Site to identify your computer on return visits, and help us to improve your experience in using our Site
  8. Changes or Deviations from the Policy. This policy may change from time to time, so review this Privacy Policy regularly upon visiting our Site. Pacific Biosciences may deviate from this Policy, but will not do so with respect to how we use your Personal Information, without first attempting to notify you of such deviation in accordance with the contact information you last provided to us through this Site.
  9. Transfer. Pacific Biosciences may, from time to time, transfer your Personal Information to third parties: to enable such third parties to assist us in providing our products and services to you and other customers; to conduct or conclude business transfers, such as in the sale or purchase of businesses, mergers, consolidations, or liquidations; and/or to agents, consultants and/or affiliated companies who perform certain business functions on behalf of Pacific Biosciences. We will not transfer any Personal Information to any third party without your consent, unless such third party is bound by terms of confidentiality that protect your Personal Information to the same extent afforded by this Policy
  10. Contact. You may contact Pacific Biosciences regarding this Policy by clicking the contact link.